Cookies That Are Strictly Necessary
"Strictly Necessary" cookies let you move around the website and use essential features like secure areas and online billing. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet.
This cookie is set to provide a unique identification of the User and is passed back to the server with each subsequent request. The cookie allows us to distinguish between requests from multiple Users vs. multiple requests from the same User. The information is used by many features of the Content Management System as well as the systems responsible for protecting the website from abuse (e.g. a Denial of Service attack).
This cookie controls whether the "privacy options" tab has been shown to the use. The tab appears only once per session on the first page that the User lands on.
"Performance" cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works..
These cookies are used to collect data about how visitors use our site. We use the data to compile reports and to help us improve the site. The cookies mostly collect anonymous data although Google do use the IP address but this is not shared with the MDU. Example data we collect includes the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Other Cookies (Rarely Used)
These are cookies only occasionally used by Conscious Solutions (the technical team behind the site you are now on). The cookies are included here in case you find one and want more information.
Bing is a search engine and advertising platform owned by Microsoft. This cookie is used by Bing Ads to assist with event tracking.
The Conscious ChatBox is built using the IBM Watson platform - it sets a cookie from conscious-chatbot.eu-gb.mybluemix.net which is used to manage the communication.
Ruler Analytics is a system for tracking the source of website enquiries by phone or form submission.
HubSpot is a widely used platform for marketing and CRM.
Cloudflare is a service that can be used to provide additional security and distributed processing to large website.
CrazyEgg is product that provides detailed information about how a particular page is being used – it can monitor mouse movements and construct heatmaps to help us understand how better to structure our content. The product is a diagnostic tool so is usually only used for a few weeks at a time.
Comm100 is a product that can be used on a website to provide real-time chat.
ApexChat is a product that can be used on a website to provide real-time chat.
Tawk is a product that can be used on a website to provide real-time chat.
Ngage is service that provides outsourced phone handling and callbacks to qualify website enquiries.
These cookies appear on older sites which use an old method to incorporating Google Analytics.
These cookies are used to collect data about how visitors use our site. The data is used to compile reports and to help improve the site. The cookies mostly collect anonymous data although Google do record the IP address but this is not shared with us. Example data we collect includes the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Moneypenny is a provider of outsourced reception.
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Microsoft Clarity helps us to analyse how visitors engage with our website by creating session recordings and heatmaps of their interactions. This enables us to see where we can make improvements to the user experience of our website. More information from MS Clarity.